PRIVACY POLICY

LeadingAge, Inc.
Effective Date: 25-02-2026

LeadingAge, Inc. (“LeadingAge,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, register for events, or communicate with us.

1. Information We Collect

When you interact with our website, register for events, or contact us, we may collect:

First and last name

Email address

Phone number

Organization name

Event registration details

Inquiry information

IP address and browser/device data

Communication preferences

2. How We Use Your Information

We use collected information to:

Respond to inquiries

Process event registrations

Send event confirmations and reminders

Provide association updates and policy alerts

Deliver member communications

Send marketing communications (only if opted-in)

Improve our website and services

3. SMS Communication/Text Messaging Disclosure

By providing your phone number and opting in through our forms, you consent to receive SMS/text messages from LeadingAge, Inc. related to services, inquiries, and promotions. Message frequency may vary. Message & data rates may apply. You may opt out anytime by replying “STOP” or request help by replying “HELP”.

Event reminders

Registration confirmations

Policy updates

Member notifications

Promotional communications (if separately consented)

Message frequency varies.
Message and data rates may apply.

To opt out at any time, reply STOP.
For assistance, reply HELP.

Consent to receive SMS messages is not required as a condition of membership or event participation.

4. Mobile Information Sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Cookies and Tracking Technologies

We may use cookies and analytics tools to:

Improve website performance

Analyze traffic

Enhance user experience

You may disable cookies through your browser settings.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no electronic transmission is completely secure.

7. Data Retention

We retain personal information only as long as necessary for operational, legal, and compliance purposes.

8. Your Rights

You may request to:

Access your information

Correct inaccuracies

Request deletion (where legally permitted)

Withdraw marketing consent

Contact us at:

LeadingAge, Inc.
Email: [email protected]
Phone: 202-783-2242
Address: 2519 Connecticut Avenue NW Washington, DC 20008

9. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page.